Privacy & Analytics
Updated October 29, 2026. This notice covers feedback and analytics on the public Equipistry Knowledge site. It does not cover private Workspace accounts or organization records. Visitor counting is available only when its connection is activated.
Feedback
Feedback is optional and works without an account or analytics consent. We store your selected subject, message, related model, the page you sent it from, and any name or email you choose to provide. These details are private and available only through owner-protected Equipistry administration for review and follow-up. Providing an email allows us to reply; it is not a newsletter signup.
Messages are retained for review and follow-up until the Equipistry team removes them; the analytics retention periods below do not apply to feedback. Feedback drafts are kept only in the current page and are not saved in browser storage or included in analytics. Contact details are not verified identities. Avoid passwords and private organizational records.
Your Choice
Optional detailed analytics is off until you select Allow. Declining does not limit search, equipment information, or document links. You can change your choice here or through Analytics Preference at the bottom of the public site.
Optional Detailed Analytics
Allow searches, model and document clicks, information-section opens, and return visits to help us identify gaps in equipment coverage. A random first-party browser ID links visits; it does not identify a particular person.
What Optional Analytics Records
After consent, we record page opens, completed searches and their result counts, manufacturer browsing, model opens, document-link clicks, and selected information-section interactions. Each event has a server receipt time, a random browser and session identifier, and a broad referral category such as Search engine or Direct / unknown.
We do not use browser fingerprinting, account identity, stored IP addresses, precise location, cross-site tracking, session recordings, or raw keystrokes in this event store. Search text is sent only after results settle or a result is opened. Patterns resembling email addresses, phone numbers and web addresses are withheld, but automatic filtering cannot recognize every personal detail. Please use the search field for manufacturer and model terms, not personal information.
Opening an external document does not tell us whether it downloaded successfully, was read, or answered the question. A browser identifier is not a verified person: shared devices and cleared storage affect counts.
Storage, Retention & Withdrawal
Your preference is saved in this browser for up to 180 days. Analytics identifiers are created only after consent. A random browser identifier expires after 90 days; a new session begins after 30 minutes without a recorded interaction. The identifiers apply to this site, not other websites.
A daily cleanup is configured to remove detailed events older than 30 days and inactive browser/session summaries older than 90 days. Expired records may remain until the next daily cleanup. Analytics is accessible only through protected platform administration and is used to understand equipment-information demand.
Decline / Stop ends future optional collection, discards unsent events, and removes the analytics identifiers from this browser. Events already received are not automatically erased by changing the browser preference; they remain subject to the retention schedule. Other open tabs receive the preference change. A request already delivered before withdrawal cannot be recalled.
Global Privacy Control and Do Not Track signals disable optional collection even if a prior preference allowed it. Clear stored site data to reset the saved preference. Browser storage restrictions and network failures may prevent collection.
Exclude your visits
Visitor counting is awaiting release.
This setting excludes this browser from the new Knowledge visitor total in ADMIN. Enable it on each browser and device you use. Clearing site data or private browsing resets it. It does not change the separate Cloudflare totals or the older detailed analytics. Set your Workspace preference separately.
The new counter uses a separate random browser ID, only with optional analytics permission, and stores first and last receipt times. It sends no page address or search content. Repeat visits count once per selected period. IDs expire after 90 days and inactive server rows are removed during later collection after 90 days. Exclusion attempts to remove this browser’s known count; a failed request cannot guarantee removal. Older general traffic is not adjusted.
Cloudflare Traffic Metrics & Hosting
The public search page also uses Cloudflare Web Analytics for separate aggregate traffic and performance measurements. That existing measurement layer does not use this optional browser ID and is not switched off by the detailed-analytics preference. Cloudflare states that its Web Analytics does not use cookies, local storage or fingerprinting to identify visitors. Its counts and the optional, consenting-browser sample should not be treated as the same population.
Vercel hosts the site, and Supabase provides the catalog and optional event storage. Network services necessarily receive connection information when serving requests and may keep separate operational or security logs. The statement that this analytics store does not retain IP addresses is not a claim that all hosting logs are IP-free.